Our FAQ
GENERAL ISSUES
How Long Does It Take To Receive Proxy After The Payment?
You receive the proxy automatically after the payment was made. If the proxy doesn’t show in your personal account page, please contact our tech support. Please Note , it may take 15 mins to deliver the proxy.
What Type Of Payments Do You Accept?
Currently, we accept PayPal and payu and major credit and debit cards upi through the payment gateway.
What Is Your Refund Policy?
Private and shared proxies are eligible for a refund within the same days from the date of the transaction. Dedicated proxies have different policies or requirements for a refund associated with them, including some that are not eligible for a refund under any circumstance. Please see our refund terms applicable to such products here.
What Are The Differences Between Your And Competitors’ Proxies?
Our proxies are provided individually to each customer and not for public use. We assure you are the only users of the IP addresses you purchase from us, also those IP addresses are used for your purposes only. Our proxies can be used for different social networks without any restrictions. Our proxies are located at non overloaded servers so the response speed is way faster than at our competitors’, which is important in collecting and filtering of the information.
How To Use HTTP Proxies In The Chrome Browser
1. Open Chrome and navigate to chrome://chrome/settings (or select Tools > Settings) 2. Within Advanced settings..., click Change proxy settings... 3. Within the Connections tab, click LAN Settings 4. Check Proxy server, and click Advanced 5. Enter the proxy IP with port 80 next to HTTP and Secure:
Can I Replace My Proxies If They Get Banned?
NO REFUND, WE WILL ONLY CHANGE THE SERVICE WITH OUR CHAT AND EMAILL SUPPORT. IF OUR PROXY IS DEAD THEN WE WILL PROVIDE AN INSTANT REPLACEMENT. YOU CAN CHECK THE LOCATION OF THE PROXY IN THE PROXY CHECKER, WE PROVIDE ONLY THOSE LOCATIONS THAT WE COMMIT FOR. YOU CAN TEST THE LOCATION AND STATUS OF THE PROXY USING VARIOUS PROXY CHECKERS. IF THE PROXY IS NOT WORKING ONLY IN A PARTICULAR SOFTWARE THEN IT IS NOT OUR RESPONSIBILITY, TO CONTACT THE ADMIN OF THAT PARTICULAR SOFTWARE.
Money Back
1 day money back guarantee, however this doesn't applies if we detect that you have been using the proxies. We refund only in case of bugs (service not working), or slow/bad service performance. If you think your proxies are not working correctly, please contact our technical support. We will check and replace proxies that are not working properly. For Shared proxy, no refunds are made!
Is Social Networks Spam Acceptable?
We do not sell proxy for spam because social networks have the best spam firewalls, which ban the accounts and make your work unnecessarily hard. The administration has the right to reject the refund of payments if the reason of the refund is “spam in personal messages and/or walls”. Inviting and liking are not spam.
What Is The Speed Of The Proxy?
IPv4 - 10 Mbit/s IPv4 Shared - 10 Mbit/s IPv6 - 30 Mbit/s
What Are The Formats Of Proxy?
Proxies of HTTPS and SOCKS5 formats are supported almost by any software. At your personal account page you can easily switch the selected proxies’ formats from HTTPS to SOCKS5 and back.
